Here are the locations for the preferences in AI.  WindowsKeyboard:Alt+Control+ShiftFile path:Users > [username] > AppData > Roaming > Adobe > Adobe Illustrator [version*] Settings > MacKeyboard:Option+Command+ShiftFile path:~/Library/Preferences/Adobe Illustrator (vs) Settings/ You can trash the entire en_US or en_(language) folder in this location and restart AI
Dongles allow the computer to license DesignPro without using an online activation or Manual activation. The Dongle has to be configured by an Aquario Design specialist and sent to the customer. Make sure Aquario Design is installed and the Dongle has already been set up. Plug in the Dongle to Read more…
During a Webex meeting, if a meeting participant has never allowed a host or other meeting participant in Webex to gain remote control during a meeting, the Security & Privacy settings need to be updated to allow for this. This is specifically for Mac users. PC does not see the Read more…
When RS fails to save through the application or a file is lost, you can try to find a copy of the file that is located in the temp location. This article explains how to fine the Temp location. After you retrieve this version of the file, open it in Read more…
This article explains how to do a manual activation for an Aquario Design license when an online activation fails. An online activation might fail in the case of strict network security settings that block the licensing server. 1. Open License Manager Mac: Applications/Aquario Design/License Manager PC: C:\Program Files\Aquario Design\License Manager Read more…
This is a message from License Manager that means that not all network adapters are enabled. The licensing server needs to make sure that all the network adapters are enabled, even ones that are not in use. You can disable them again after the license has been activated, but the Read more…