License related
Usually, you can obtain a license by creating an account on our website. Currently, however, Textile Designer is not available as we are working on important enhancements with our partner Adobe. Please check back regularly or contact us at textiledesigner@aquariodesign.com
Click here to see where to find License Manager Click on License Manager Go to the “Offline” tab Click “Save Request” and save the deactivation file to your computer Email the saved request to: support@aquariodesign.com
MAC Go to a new finder window Go to the “AquarioDesign” folder Click on License Manager PC Open a new File Explore window Go to the “Windows (C:) drive Click on the folder “Program Files” Click on the folder “AquarioDesign” Click on License Manager
Dongles allow the computer to license DesignPro without using an online activation or Manual activation. The Dongle has to be configured by an Aquario Design specialist and sent to the customer. Make sure Aquario Design is installed and the Dongle has already been set up. Plug in the Dongle to Read more…
This article explains how to deactivate an Aquario license on a machine. The license should be deactivated before wiping out or reimaging a computer, or to make an allowance when transferring an existing license to another user. Navigate to the License Manager tool. For Mac: Applications>AquarioDesign>LicenseManager For PC: C:/Program Files/AquarioDesign/LicenseManager Read more…
This article explains how to do a manual activation for an Aquario Design license when an online activation fails. An online activation might fail in the case of strict network security settings that block the licensing server. 1. Open License Manager Mac: Applications/Aquario Design/License Manager PC: C:\Program Files\Aquario Design\License Manager Read more…
If a license has to be changes from one user to another, it can be moved by deactivating on the current user's machine and then activated on the new one. If a license has to be changes from one user to another, it can be moved by deactivating on the Read more…
If you see the tools installed in Illustrator but they are grayed out, most likely the Aquario Design license is not activated. For information about your Aquario Design subscription or assistance with activating your license please reach out to us at support@aquariodesign.com for support.
Aquario Design 5.0 consists of many new RSe features including a Design Bar. You will get a “license not active” prompt if you do not have an RSe license. You can still open and use the RS tool by going to Window – extensions – RS. For additional information and Read more…
Yes. Please reach out directly to contact@aquariodesign.com to be made a portal log in user. It will send an automated email with log in info and show you your current active users. For users with elevated permissions, it will allow deactivation functionality as well.