RS related questions
This article explains how to disable automatic iCloud Desktop and Documents storage that can cause issues accessing files from Photoshop on Catalina. “ Open System Preferences from Applications or by clicking the System Preferences icon in the dock Click Apple ID or search iCloud in the search bar Uncheck iCloud Read more…
If the Photoshop document is tampered with in anyway, the user may be asked to add new colors when running an RS file that had previously been worked on with colorways, and saved. The user must say no or yes at the prompt, then click Apply. They will then get Read more…
Yes! To export artwork, from RS Colorist, go to file > export. Then, you have the option to export colorways including technical information and color chips as an indexed tiff OR just the repeat swatch. For additional information or support, please email support@AquarioDesign.com
When RS fails to save through the application or a file is lost, you can try to find a copy of the file that is located in the temp location. This article explains how to fine the Temp location. After you retrieve this version of the file, open it in Read more…
Right click onto the layer you want to turn into a smart object and choose the “convert to smart object” option in the dropdown. You can also select the layer and go to filter- convert for smart filters. Double click into the smart object layer to make edits later on. Read more…
This article explains how to fix a file that when launched in RS appears to have the wrong canvas size. Option 1: Open the file in Photoshop and go to image>trim. Choose how you want to trim and click OK. Save the file in PS. Click Run on the RS Read more…
When Adobe is updated, Aquario Design needs to be updates as well to have the toolset available in the new version. We strongly recommend turning Adobes auto-update off to ensure you don’t run into any issues with our tools. Here is how to do it: Open up the creative cloud Read more…
To change a color's information or properties in AI, follow the steps below. 1-Open the color in AI Swatches panel.2-Double click on the color chip or select the color and choose Swatch Options from the menu at the top right corner.3-When you get the Swatch Options panel open, there are Read more…
There are a couple of reasons that the brush tool may not be drawing on the page in RS. “First make sure that a color has been selected to draw with and that the transparency swatch is not selected in the Solid Colors box. If you have a color selected Read more…
In Colorist in Illustrator and in RS, you can use the Regions tool to present a certain size of the artwork and present multiple colorways per page. To present Regions in Illustrator: Create Colorways in Colorist Set the Artboard to be the desired size Go to the Regions Tab Use Read more…